Shipping policy

Shipping Policy

Thank you for shopping with Root & Roam Store! Here's everything you need to know about how we get your order to you.

Processing Time Orders are processed within 2–5 business days. Please note that processing times may vary slightly depending on product availability from our suppliers.

Shipping Rates We offer free standard shipping on all orders over $70. Orders under $70 will be charged a standard shipping rate calculated at checkout.

Delivery Time Once shipped, orders typically arrive within 5–10 business days. Delivery times may vary based on your location and carrier availability.

Shipping Locations We currently ship to addresses within the United States only.

Order Tracking You'll receive a shipping confirmation email with a tracking number once your order is on its way.

Lost or Damaged Orders If your order arrives damaged or doesn't arrive at all, please contact us and we'll work with you to resolve the issue promptly.

Contact Us Questions about your order? We're here to help — just reach out and we'll get back to you as soon as possible.